Fix: Windows 10 Start Menu not working

If the Start Menu works appropriately, we remain happy. But, when the Start Menu gets stuck and stopped working, we become angry. If you click the Start Menu button, it doesn’t respond; even if you use the keyboard key, it still doesn’t respond. To fix this issue, Microsoft had released a Start Menu troubleshooter that identifies and fixes the error. If your Windows 10 Start Menu is not working, you should use the Start Menu Troubleshooter. This troubleshooter will check the system’s corrupted files and fix them.

Unfortunately, the Start Menu troubleshooter is no longer available; there is no official statement by the Microsoft team. However, I have an old version that you may download from the given link below.

Download Microsoft troubleshooter ⇒ Here

 Windows 10 start menu not working

Download and run the Start Menu troubleshooter on your computer. If the troubleshooter doesn’t work and the problem persists, so go ahead and follow other methods.

Windows 10 Start Menu not working

Method 1. Repair Windows corrupted files

If some necessary system files are corrupted, this may cause many system errors, including Start Menu stopped working error. The following steps will show you how to repair Windows corrupted files.

  1. Press the Windows Logo+R shortcut key to open the Run box. Type the PowerShell in the Run box, then hit the Enter.
  2. This opens Windows PowerShell. In the Taskbar, right-click the PowerShell, then select Run as Administrator.
  3. Now type the following command in the PowerShell Admin, then hit the Enter to execute. It will take some time to check all the system files.
Command = sfc /scannow

Note ⇒ If you get the message, “There is a system repair pending which needs the reboot to complete.” Then, restart your computer and then run the given command again.

 Windows 10 start menu not opening

If you get the result “Verification 100% complete,” that means all files are OK.

  1. Type the another following command and hit the Enter button.
Command = Dism /Online /Cleanup-Image /RestoreHealth
start button not working

Once the process is completed, you can check whether the Windows 10 start menu is working.

Method 2. Set up New User Account

  1. Open PowerShell and Run as Administrator.
windows button not working
  1. Type the command “net user username /add” to create a new user. Replace the username with your name. (You can also create a new user account through Windows 10 settings.)
  2. Reboot the PC and Sign in using a new user account you created.
  3. Once you’re Logged In, check whether Start Menu is working.

If this method works, you should use this new user account as your primary account and move all the data to the new user account.

Method 3. Reinstall Microsoft Cortana

If the Cortana doesn’t work due to some errors, it may also cause the “Start Menu not working” error in Windows 10. To reinstall Cortana, follow the steps.

  1. Open PowerShell and Run as Administrator.
  2. Enter the following command and hit the Enter button.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  1. Wait for the command to be completed to finish the reinstallation.
  2. Restart the PC.
  3. Now click the Start Menu button to check whether the Start menu is revived.

Related article: How to Disable Cortana in Windows 10 Completely

Method 4. Update/Reinstall Graphics Driver

GPU is responsible for managing all the graphical operations on the computer. If the Intel/AMD graphics driver is not working correctly, this may cause the Start Menu to stop working. Now you should update or reinstall the new graphics drive.

To update the Graphics, go to the Device manager>Display adapters>Update Driver.

If you use the Device Manager to update the driver, the Device Manager might fail to find the latest driver because it no longer uses the Windows update service.

If you’re using Windows 10, surely go to Settings>Update&security>Windows update. You can confirm the update and install If any update is available. Windows 10 automatically download and install all the updates, including Driver update, Windows update, security update, etc. unless WIndows update service is disabled.

Install new Graphics Driver:

To install the new graphics driver, you should visit the OEM(Original equipment manufacturer) driver support website. You can enter the computer model number and download the system compatible device drivers.

You can also use the Intel Driver support assistant utility. Download and install the intel driver support assistant on your computer. This will check all the Device drivers and notify you if any Driver update is to be installed.

Related article: How To Reinstall Graphics Drivers in Windows 10


If these methods are not working, and the error persists. Now you should factory reset Windows 10. When you factory reset the computer, all the applications, programs, and settings will be reset to the factory state.

Related article: How to reset Windows 10 without losing any data

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