Windows 10 Black screen error mostly occurs after installing the Windows update, but sometimes it might be due to the Display adapter driver update issues. Whatever, You can go through the below steps and troubleshoot your problem easily. The following error may be a parent in your Windows 10 PC, that’s why we need to troubleshoot the error step by step.
- Problem after the update is installed
- Display driver issue
- Hardware problem(Only for external monitor)
Troubleshoot Windows 10 Black Screen Error
We have structured the following article in three easy steps. You can follow the steps accordingly when did you get this error? This might be a little complicated for you but as you go along the way, you will better understand.
1: Windows 10 black screen before login
If you restart PC and get black screen error before signing in, then you can follow the step.
First of all, Press the CapsLock or NumLock key and check if the status light is present, Status light tells you whether a key is turned on.
Step 1: If you see the status light is present:
- Press the Windows Logo + Ctrl + Shift + B keys simultaneously, If you hear a beep sound means Windows is responsive, Windows will attempt to refresh the screen.
- If you have Desktop, then press Ctrl + Alt + del key and then try to Sign In again. If you’re unable to Sign in, click the restart button If it doesn’t work then hold down the power key to turn off the PC.
Now, Turn on your PC and Sign In with your Windows Local User account.
Step 2: If you see the status light is not present:
- If you don’t see any status light for the key, Hold down the power button for a while to turn off the PC.
- Once the PC is turned off, unplug the charging adapter for a minute and then plug it again and start your PC.
If you’re still getting Windows 10 black screen error, Don’t worry Turn off your PC and start Windows 10 with safe mode. Safe Mode starts Windows in a simple state with a limited number of files and programs.
Step 3: Uninstall Antivirus Software
Sometimes third-party antivirus may cause this problem, If you have an antivirus installed, then you can boot Windows in safe mode and uninstall it.
If you don’t know how to start safe mode, then We already have written about: 4 Easy Ways to Start Windows 10 Safe Mode The easy to start the safe mode is recovery, you can boot Windows 10 in Recovery mode and start the safe mode using.
- Once your Windows is in safe mode, Either go to Start Menu>Settings>Apps>Apps & Features or click the below button to open the Apps & Features.
- Now, Find the Antivirus program, you can search or sort by name, Select the program that you want to remove, and then click and uninstall. Once you’ve done this, Restart your PC, If you want then you can exit the safe mode.
- To exit the Safe mode, Open RUN BOX, and type msconfig and hit enter, then go the boot tab and uncheck safe boot option.
Step 5: Perform a clean boot in Windows 10
If the issue is still present, then you can perform a clean boot in Windows 10.
When you start Windows in normal mode, all the programs load in the background, We cannot identify which program is the cause of black screen error. The easy way to find the program that is the cause black screen error is the clean boot.
2: Windows 10 black screen after login
If you encounter Windows 10 black screen error after signing, then press the Windows Logo + Ctrl + Shift + B keys simultaneously, If you hear a beep sound means Windows is responsive, Windows attempts to refresh the screen. If you still have the same problem, then perform the following steps.
Step 1: Restart Windows Explorer
- Press Ctrl + Alt + del key and then open the task manager.
- In the task manager, you’ll see a number of background processes are running, find the Windows Explorer and right-click it, and restart.
- If Windows Explorer doesn’t start, Click the File>Run new Task, Type explorer.exe, and hit enter button.
Step 2: Roll back or Uninstall Display adapter driver
The display driver is a graphics driver that handles the graphics related task on your computer. Sometimes incompatible graphics drivers may cause the black screen error on Windows 10. First, you can roll back the Display Driver, then check the problem if remains, then uninstall display driver.
- Start Windows in safe mode.
- Go to the Taskbar search and search Device Manager and open it.
- Find the Display adapters device and expand it, Select the graphics driver and right-click it.
- Open the driver’s properties and then go the Driver tab and click the Roll Back Driver>Yes.
- Shutdown your PC and start it again.
If you’re still getting the error, then again open the device manager and select your display driver and uninstall it, then exit safe mode and restart your PC. If you install an incompatible graphics driver then you may have these issues.
Step 3: Restore System
You can restore your PC to the previous state using a restore point. System restore doesn’t affect the personal files but it might remove the programs and drivers you installed recently. Every time when you install app, driver, or update windows 10 then Restore points are created. However, you can also manually create a restore point.
If the problem persists, you can perform clean boot. Go back the above step and follow.
3. Uninstall Windows Update
If you’ve recently installed the update on Windows and right after, the Black Screen error started appearing. You should confirm if the problem started after the update is installed, then you can uninstall Windows 10 update. To uninstall the Windows update, Boot Windows in Safe Mode and then open the settings>Update & Security>Update History>Uninstall Update.
You can read this guide for a detailed overview: How to uninstall Windows 10 update
Hopefully, Windows 10 Black Screen is no longer available on your Windows 10. Mostly wrong configuration between hardware and software causes these problems. Using the above steps you can easily troubleshoot these problems.
Display Driver, Windows Update, Antiviruses can cause Black screen error on Windows 10. You can easily troubleshoot this problem in few steps.
This is not actually screen death, Sometimes you may encounter Black screen. However, the common reasons are Windows Update, Driver errors, and Software issues. You can start safe mode and troubleshoot the error.
You can enter the recovery mode and starts the Windows in safe mode, Once Windows is in safe mode you can easily troubleshoot the error.